Do you share a vision to celebrate individuals for their differences and support them in their wellness journey? Then, come join our TEAM!
We do it better when we do it together!

As an Account Clerk you will:

• Verify behavioral health insurance coverage.
• Prepare various account reports such as fee appeals.
• The Account Clerk will assist clients and clinical staff with ensuring needed referrals and authorizations are in place to facilitate approved client service billing.
• Compute client financial responsibility for costs of services by compiling information on income and family size and verifying insurance benefit coverage.
• Completion of the team and individual tasks related to client eligibility and payment responsibility. Data entry, filing, faxing, and document retrieval follow-up are some of the general tasks. Researching returned mail.
• Consult with Clients on Billing Inquiries.
• Provides insurance information to clients to answer inquiries and/or completing interviews.
• Calculates refunds and adjustments in order to prepare insurance forms.

Performs other related tasks as assigned.
The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.
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