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About Duke University Hospital
Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.
Occupational Summary
The Mechanical Circulatory Support (MCS) Equipment Manager will partner with program leadership to manage all aspects of the MCS equipment, including acquisition, distribution, tracking, and maintenance. The equipment manager will collaborate with program leadership ranging from the MCS program coordinators, clinical care teams, vendors, patients, and community associates.
Responsibilities
- Provide input on guidelines and policies related to MCS equipment management
- Maintain MCS equipment inventory and tracking
- Collaborate with Health System purchasing departments including the Operating Room and Perfusion
- Serve as a liaison with MCS equipment vendors
- Support the MCS patients and multidisciplinary care team with equipment needs
- Collaborate to maintain MCS equipment databases
MCS Patient Distribution and Support:
Disseminate MCS equipment to patients in the hospital and clinic setting
Provide technical support for MCS equipment
Obtain donated MCS equipment
Manage return of products to manufacturer when indicated
MCS Hospital Inventory Management - Inpatient & Hospital-based clinic settings:
Sustain adequate par levels of MCS equipment (new and in-house)
Maintain back-up and emergency equipment
Collaborate with clinical engineering and DHTS on deployment and maintenance of equipment including safety checks
Maintain in-house patient use of equipment
Supervise equipment expiration dates and complete replacements as needed
Manage packaging, shipping and tracking of all MCS equipment returned to the manufacturer or on loan
Aid the clinical care team with maintenance, cleaning, and proper storage of MCS equipment
MCS Patient Inventory Management, Documentation and Billing:
Document MCS equipment implanted and/or provided prior to discharge or in the clinic setting in patient medical record
In partnership with administrative assistants, complete MCS database entry for newly deployed equipment or exchanges
In partnership with administrative assistants, complete charge capture responsibilities upon distribution
MCS Safety and Reporting:
Execute patient safety report as necessary
Act upon medical alert notices and recalls
Assists in troubleshooting problems with equipment
Coordinate maintenance and servicing for hospital MCS equipment and MCS equipment in the patient home
Prepare MCS equipment and pumps according to manufacturer's procedures and regulations
Report equipment problems to the appropriate department(s) and/or manufacturer(s)
MCS Patient Training and Educate:
- Support clinicians in reinforcing education and training related to equipment maintmaintenanceoperation
Minimum Qualifications
Education
High school education or equivalent. Preferred experience in equipment organization and management
Experience
Two years of administrative support experience in increasing variety and/or complexity
Minimum Physical Requirements:
In addition to the Administrative assistant job code and position description
Must be able to independently lift up to 35 lbs. frequently
Must constantly be able to see, hear, stand, walk, speak, read, talk on the phone, type on the keyboard and perform manual tasks with or without accommodation
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
