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Job Summary
Work on a cross functional team supporting various internal teams while managing projects and aggressive timelines.Analyze data provided by customers and Group Purchasing Organizations in a variety of formats and convert that data into usable information.
Gather all eligibility and process contract connections to each account.
Job Description
Responsibilities
Coordinates project activities to ensure the project is on schedule. Provides administrative support including progress tracking and documentation.
Coordinate and monitor all pricing communications of distribution implementation for a specific list of accounts.
Interact with the vendor community and coordinate efforts with Sales, Implementation, GPO's, and customer to align and implement expected contract pricing.
Monitor and log all vendor responses and communicate gaps or challenges to the customer and internal business partners.
Provide reoccurring reporting for progress of contract alignment and price accuracy.
Resolve pricing misalignments by working with the vendor community, customer and sales in an effort to meet customer pricing and contract expectations.
Conduct conference calls to educate the customer on processes, timelines, and required action to achieve project completion.
Communicate with the customer, sales team, and internal departments on potential obstacles, project progress, and completion rates.
Escalate appropriately and devise a plan for issue resolution with management assistance.
Monitor progress of price accuracy for 30 days post go-live.
Required Experience
Bachelor's Degree.
At least 2 years of experience providing customer service to internal and/or external customers
Knowledge / Skills / Abilities
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
Experience working through details of a problem, overcoming obstacles, and reaching a positive and successful solution.
Experience presenting to and communicating with various audiences.
Experience collaborating with internal resources and external resources.
Preferred Experience
At least 1 years of pricing experience.
Advanced level skill in Microsoft Excel (for example:creating a pivot tables, IF statements, charts).
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
The anticipated salary range for this position:
$56,160.00 - $78,520.00 AnnualThe actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
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