Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hubs in Charlotte, NC or Plano, TX.
Commercial Client Operations (CCO) is one of the largest divisions in the Commercial Bank, this team's scope is horizontal across the bank and as such it supports numerous critical processes and transactions. By incubating innovative solutions and embracing technology, this team creates an unforgettable and unparalleled experience for our associates and clients.
One of the most impactful groups in the CCO team is the Capital Markets Derivatives Operations team (CMDO). CMDO provides operational support for the CML Bank's Commodities, FX and Interest Rate Derivatives Desks. Partnering with the Capital Markets Business, Treasury Management, and other Commercial Bank operational teams, the organization is responsible for ensuring efficient and accurate transactions and lifecycle processing across a broad range of products and services. CMDO collectively focuses on delivering scale and efficiency, nailing operational risk, providing a beautiful client experience, and enabling our talented associates to excel. The team is currently growing and searching to fill a role as an Associate with the Derivatives Confirmation Support Vertical.
Job Description & Ideal Candidate:
The Derivative Operations, Confirmation Vertical, is responsible for the accurate sending and matching of trade related documents for our Commodity, FX and Interest Rate Commercial and Treasury derivative desks. The right candidate will partner with Clients, the Business and other Operational teams to support the derivatives trading full derivative life cycle.
This individual's responsibilities will include but are not limited to:
Be an active participant in scaling the Confirmations Vertical Team
Amend derivative confirmation documentation using industry accepted approaches
Work with Dealers/customers to identify and solve confirmation breaks
Run End of Day Recon Process
Manage and update system reference data
Assist Middle Office and Tech Teams to solve discrepancies
Chasing and following-up to resolve outstanding confirmations
Work with IT to identify improvements & ensure proper change management adherence
Stay abreast of regulatory changes impacting the industry
Develop relationships with external clients to gain market understanding and awareness
Proactively seek appropriate internal or external training to maintain professional expertise
Cross-train team members and internal clients to ensure appropriate coverage and proficiency
Formulate and document user requirements and procedures to implement technical solutions
Develop and participate in the daily management of controls and procedures
Provide superior internal and external client services in all areas of interaction
Work from Home Technology Requirements:
A secure home office environment that is free from background noise and distractions
A reliable private internet connection that is not supplied via cellular data or hotspot
A private network that is password protected where you have ownership or line of sight to every device on the network
Internet service must be provided by Cable or fiber Internet Service Provides (ISP)
Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions
ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred
To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page
Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met
Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology are delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience.
Work from Home Living Requirements:
Candidates must live within approximately 50 miles of one of the hub locations based in 28203 or 75024 and be comfortable coming in person whenever required with no less than 24 hours notice.
Basic Qualifications:
High School Diploma, GED or equivalent certification
At least 1 year of experience with Microsoft Office (Outlook, Excel, Word, PowerPoint) or Google Suite (Sheets, Slides, Docs)
Preferred Qualifications:
Bachelor's Degree or Military experience
2+ years of experience working in a Capital Markets, Middle or Back Office
2+ years of experience working on projects, QA and UAT testing and audits
2+ years of experience with Swaps and Derivatives Products
2+ years of experience with Financial Settlement Instructions or SWIFT
2+ years of experience with Swap Dealer regulations
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
#CommOps
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
