Job Summary

Job Description

Responsibilities:

• Lead the Navigator software adoption process, serving as the main point of contact for nursing homes, and deliver timely solutions to technical issues to drive growth and secure new business.
• Collect and analyze customer feedback, collaborate with the product development team, and facilitate EMR connections to continuously improve the software.
• Act as the primary point of contact for customers, providing prompt and effective solutions to technical issues and inquiries.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations to keep stakeholders informed and engaged.
• Conduct comprehensive training sessions, assist in training team members, and develop progress reports and presentations to keep stakeholders informed.

Required Experience:

Education

• Bachelor's degree

Knowledge / Skills / Abilities

• Ability to analyze market trends to effectively develop presentations, provide recommendations and business forecasting.
• Demonstrated time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience developing and delivering presentations to various audience levels within, and external to, an organization.
• Proficient in MS Office (Work, Excel, PowerPoint).
• Position generally requires travel 50% to 75% of the time for business purposes (within state and out of state).
• Environment includes office setting and medical facilities
• Position may require non-traditional work hours during in-services (ex. weekends, multiple work shifts).

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

The actual salary will vary based on applicant's location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Every day, we're focused on building a more diverse and inclusive company, one that recognizes, values and respects the differences we all bring to the workplace. From doing what's right to delivering business results, together, we're better. Explore our Diversity, Equity and Inclusion page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.