How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Promotion of Health Equity (PHE): The PHE project, with a Medicaid health information technology and exchange match grant from the U.S. Centers for Medicare and Medicaid Services (CMS), supports the Michigan Department of Health and Human Services (MDHHS) social determinants of health strategy. PHE was launched in 2020, and project partners include the Michigan Health Information Network (MiHIN), Collaborative Quality Initiatives (CQIs), and the Center for Health and Research Transformation (CHRT). We are all working together to develop sustainable, turnkey systems that allow physicians and other service providers to address the healthcare disparities and social drivers of health (SDOH) that disproportionately diminish the health of vulnerable communities across Michigan, particularly Medicaid beneficiaries.

The Obstetric Initiative (OBI): OBI is a statewide quality improvement initiative that collects clinically credible data and shares best practices across over 70 hospitals, with a goal of optimizing maternity care experiences, health outcomes, and equity for Michigan families. Support for the Obstetrics Initiative is provided by Blue Cross Blue Shield of Michigan and Blue Care Network as part of the BCBSM Value Partnerships program. OBI also participates in the Promotion of Health Equity (PHE) Grant funded by the Michigan Department of Health and Human Services (MDHHS).

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings

Responsibilities*

As the Quality Improvement Specialist, you will play a critical role in the design, development and landscape analysis of understanding current social needs screening and management processes across OBI hospitals and linked outpatient clinics. You will collaborate and make system-level changes to improve maternity care outcomes and patient experiences at both a hospital and clinic level. In collaboration with the PHE Program Director, Program Manager and Project Manager, your specific responsibilities will include, but are not limited to the following:

Outreach & Engagement

Support and engage OBI providers, nurses, and other multidisciplinary team members to identify optimal workflow for social needs screening, patient reported outcomes, and the various components that align with implementation.
Collaborate with and build strong relationships with various hospitals to gain a better understanding of their IT and clinical infrastructure and identify opportunities for improvement.
Lead team meetings that include a variety of organizations and stakeholders to level-set and accomplish project objectives and goals.
Partner with hospital staff to design and implement effective social needs screening processes.
Provide training, support, and resources to healthcare professionals to ensure successful program adoption.
Participate in site visits and coaching calls to support teams across Michigan with activities and goals.
Draft educational materials, presentations, quality improvement tools and manuals for OBI related activities.
Stay informed about current best practices and guidelines related to social needs screening and quality improvement.

Data Management and Quality Assurance

Identify and lead the requirements for data sharing and operations.
Identify risks and dependencies related to project deliverables and problem-solve accordingly.
Analyze data and generate reports to monitor the effectiveness of screening initiatives and identify areas for improvement.
Identify pilot sites in diverse regions and practice settings for pilot work.

Other Duties as Assigned

Required Qualifications*

Bachelor?s degree in Healthcare Administration, Public Health, or other health related discipline.
Minimum of three years of experience in quality improvement with demonstrated experience in implementing Plan-Do-Study-Act cycles and/or complex quality improvement initiatives.
Minimum of three years of experience in analyzing and interpreting processes, clinical outcomes, and costs of care.
Ability to work independently and effectively manage multiple competing/shifting priorities and deadlines with minimal direct supervision.
Excellent interpersonal and communication skills (both written and oral) and the ability to successfully work with multidisciplinary teams.
Proficiency in public speaking and/or leading large group discussions and trainings
Proficiency in Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint), Google Suites (e.g., Docs, Sheets, Drive), DropBox, and Zoom
Strong teamwork vision with the ability to inspire colleagues, while leading by example.

Desired Qualifications*

Experience with data collection in clinical research or quality improvement.
Experience in women?s health, obstetrics care, or maternal child health
Prior experience facilitating and coaching teams in quality and process improvement efforts.
Experience with diversity, equity, and inclusion including health and birth equity concepts
Experience with data collection in quality improvement or clinical research.

Work Locations

The Promotion of Health Equity (PHE) and Obstetrics Initiative (OBI) teams are a hybrid workforce. Remote work is supported and expected as appropriate within one?s role. However, in person work is required to support hospital and clinic engagement, and other team meetings.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.