Global Business Director - Strategic Accounts - Japanese Banks at Moody's in New York, NY

Location(s):

7 World Trade Center, 250 Greenwich Street, New York, New York, 10007, US

Line Of Business: Sales OU(SALES OU)

Job Category:

Sales & Marketing

Experience Level: Experienced Hire

At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

We strive to be a world-class sales organization with our customers' needs at the centre of everything we do. Our client base ranges from banks and financial institutions to insurance and asset management companies, as well as government institutions and professional services firms. As the bridge between our product teams and customers, we build mutually rewarding relationships that allow us to deliver the best solution for each customer challenge. An organization of motivated, curious, and teamwork-oriented people, we let our passion drive our business forward.

The Global Business Director (GBD) acts as a catalyst to bring Moody's together in service of the customer. They are a senior strategic relationship manager who leads, develops and executes the global account strategy for major customers. They maximize financial and strategic value, align short term needs to longer term business strategies, and satisfy the customer's medium- and long-term business needs. They do so by sharing insights into the marketplace, uncovering customer needs, building awareness of how Moody's can deliver on those, negotiating related deals, and partnering across the enterprise to deliver.

The role requires the incumbent to pivot constantly: from the highly strategic to tactical execution; from influencing customer and Moody's executives, to engaging those deep into both organizations; from being marketplace expert, to consummate deal-maker, to operations specialist.

Above all, the GBD acts as the voice of the customer to Moody's executives and elsewhere internally: they convey customer needs, and enable delivery on these. They are agnostic about product and operating unit, and act as the matchmaker, connecting the customer C-suite into Moody's and driving complex, enterprise deals. They are at the forefront of market trends, anticipating where these are headed, implications for the customer, and ways that Moody's can help. They ensure the company delivers against customer expectations, by leveraging a deep internal network to lead and influence large, virtual, global teams.

While it has elements of both sales and operations, the GBD role is even more so about business and relationship management and executive engagement. It requires a rare combination of skills and experience, and opens up a wide range of opportunities for Moody's, our customers - and the GBDs themselves.

POSITION OVERVIEW

A position is available to manage customers within Banking, with a portfolio of Japanese megabanks. There is significant opportunity to deliver the full enterprise offering to these customers at far greater scale than at present, to the benefit both of the customers and Moody's. This person will identify, develop and grasp such opportunity, working with colleagues across the organization and across the industry to do so.

Customer: manage and build book of business to maximize impact

Drive strategic engagement and commercial relationships in key customers; ensure Moody's delivery
Identify, negotiate and deliver opportunities that benefit both the customers and Moody's
Deliver an enterprise proposition to customers that addresses their specific and strategic needs
Establish C-suite dialogue and relationships, connect more deeply into customer; bring knowledge, network into Moody's
Find new opportunities through strategic projects to scale against core customers; lead extension of propositions
Build deep understanding of customer business, and ensure highest levels of customer satisfaction
Advocate for the customer within Moody's, and act as Moody's ambassador in customer's enterprise
Build, deliver and track strategic account plan; forecast, track, report key information, performance indicators
As top priority accounts emerge, decide what impact this has on other potential targets, and manage accordingly
Moody's: lead virtual global team to deliver against customer requirements
Connect customer into Moody's: most senior relationship leader and escalation point, who makes connections to address opportunities, resolve issues, and lead the engagement
Understand what business Moody's already conducts with these customers; join this up across the enterprise
Build, lead, influence global virtual team; know whom to engage, how to engage them to ensure delivery for customer
Ensure Moody's executives, others understand customer needs; address over short- and long-term
Develop, mentor and identify enterprise sales and relationship management talent
Partner with Moody's C-Level Executive Sponsor of accounts

Marketplace: enable the customer to stay ahead

Leverage deep insight into the Banking sector, across regions operational knowledge, to uncover opportunity and risk for customer - and how to address
Provide insightful, agnostic, thought-provoking advice to the customer: not always to drive a Moody's sale
Share feedback and market requirements with Moody's business units and strategy group management
Led strategic accounts across multiple sectors / segments; direct and / or virtual leadership of global teams
Track record in multiple business functions, including one or more of: frontline sales, account management, business and sales operations, proposition and product management
Built deep connections across the Moody's enterprise, leading to great ability to drive results in multiple ways
Entrepreneurial spirit and ideally experience: thrives in ambiguity, adapts to shifting circumstances
Ideally worked for Moody's customers, or other direct experience with customers
Led complex, strategic negotiations, and delivery on subsequent agreements
Established vision and strategy, and influenced complex network to deliver on it
Networker: connected internally and into relevant industries; abreast of latest trends, strong C-suite engagement skills and track record
Relationship management and consultative selling, from board-room to individual contributor; highly diplomatic
Strategic account planning; negotiation and management of complex, global accounts
Excellent communication skills: written, in person, virtual
Global experience: lived in / worked across multiple markets; led global, virtual teams; ideally speak multiple languages (Japanese / English necessary)
BA/BS required. Advanced degree (MBA, JD/LLB, MA/MS, MEng etc) preferred

For US-based roles only: the anticipated hiring base salary range for this position is [[$130,000 - [[$250,000, depending on factors such as experience, education, level, skills, and location. This range is based on a full-time position. In addition to base salary, this role is eligible for incentive compensation. Moody's also offers a competitive benefits package, including not but limited to medical, dental, vision, parental leave, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, a discounted employee stock purchase plan, and tuition reimbursement.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Moody's also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email accommodations@moodys.com. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

For San Francisco positions, qualified applicants with criminal histories will be considered for employment consistent with the requirements of the San Francisco Fair Chance Ordinance.

This position may be considered a promotional opportunity, pursuant to the Colorado Equal Pay for Equal Work Act.

Click here to view our full EEO policy statement. Click here for more information on your EEO rights under the law. Click here to view our Pay Transparency Nondiscrimination statement. Click here to view our Notice to New York City Applicants.
Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

For more information on the Securities Trading Program, please refer to the STP Quick Reference guide on ComplianceNet

Please note: STP categories are assigned by the hiring teams and are subject to change over the course of an employee's tenure with Moody's.

Moody’s Corporation is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans.

VEVRAA Federal Contractor

We Request Priority Protected Veteran and Disabled Referrals for all of our locations

Please contact Donna Hutchinson, Assistant Vice President, Talent Attraction for any questions regarding this listing.