Locations: Heredia | Boston

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

To continue our digital transformation, we need to transform our products, experiences, processes, technology and how we operate. Delivering our clients unrivalled experience of exceptional service, value and flexibility is part of our DNA. We are looking for people who are passionate about Agile ways of working and want to spread this approach within our teams and business processes. To execute this transformation, we need people who take the lead in defining standards and guardrails of working and developing expertise within the product portfolio.

As a Global IT Domain Architect - Chapter Lead, you will work with the Legal portfolio's Product Owners to ensure adequate alignment of squad members to deliver on all initiatives

• Be accountable to the Product Owners and stakeholders for adoption of agreed upon design and suggested changes, to strike a balance between business needs and technical priorities
• Bring subject matter expertise on leading industry tools and technology SaaS solutions in Legal
• Provide thought leadership and subject matter expertise in driving the digitization of the Legal function across a broad range of tools and solutions
• Reduce defect leakage/improve system quality/reduce time to fix defects
• Increase sprint velocity by introduction of modern practices
• Contribute towards hands-on configuration
• Develop and nurture your team

You will act as pioneer, thought leader, problem solver, and be sought out for your expertise by product teams, enabling them to go faster, safely.

You will work closely with the business stakeholders and Product Owners to optimize against many requirements such as functional needs, quality, usability, cost, and enterprise-wide goals (e.g., cloud adoption). You will also bring best practices for the team by being a part of the Chapter Leads guild.

YOU'RE GOOD AT

To be successful, you should bring sound enterprise SaaS solutions implementation experience leveraging solutions to drive technical governance, innovation, integration and transformation of the Legal landscape. Ideally, you thrive in a work environment that requires strong problem solving, analytical and decision making skills, and independent self-direction, coupled with an aptitude for collaboration and open communication.

• Verbal and written communication at a business and technical level
• Servicing customers with a strong business orientation and connecting with stakeholders and experts on Legal solutions
• High level of initiative, self-motivation, resourcefulness and collaboration
• Exceptional people leadership ability
• Building relationships and reliable team player, displaying consideration and respect for others
• Performing successfully in a fast-paced, multi-cultural and service-oriented environment
• Interpreting rules and guidelines flexibly to enhance the business and aligning with BCG's values and culture
• Exhibiting ownership and accountability for the squad and program deliverables
• Attention to detail, well organized, and able to set priorities and make decisions
• Being flexible to be available outside of normal business hours for international calls as needed

What You'll Bring

Education and Certifications

• BA/MS degree in computer or information sciences or similar field
• 10+ years of relevant experience in delivering complex IT solutions with strong SaaS solutions implementation background, preferably in large international organizations

Functional/Technical Skills

• Strong experience in SaaS solutions in complex and heterogeneous environment
• Solid experience of defining requirements and implementing end-to-end solutions using SaaS platforms
• Experience in leading agile teams in reviewing the configuration work against defined standards
• Managing vendor relationship activities related to execution of work delivery
• Ability to develop process documentation, technical manuals and instructions
• Good understanding of application testing and bring a customer centric view to the systems implementation
• And familiar with Scrum and Kanban development methodologies.

Who You'll Work With

The Global IT Director - Chapter Lead Configuration Engineering is a position within the Legal Product Portfolio, which itself is part of BCG's Functional Products & Services organization. The team manages and delivers internal software solutions and IT product offerings to worldwide BCG. The role will work closely with developers of the portfolio, product owner, solution architects, the portfolio level architect and configuration engineers to deliver on team commitments.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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