Individual Support Coordinator at Riverside Community Care in North Reading, MA

We make a difference - in your community and in your career.

Exciting opportunity to join Riverside Community Care as the Individual Support Counselor!

The IS Coordinator ensures the delivery of high quality, cost effective services which reflect the Mission Statement and Practice Guidelines, consistent with Riverside, the Department of Developmental Services and Quest Principles. The Coordinator is responsible for leading and directing IS Providers to provide a high quality of life for individuals living in the community.

The Coordinator is responsible for monitoring designated IS Providers, in accordance with Riverside policies, including:

Conducting home visits, to monitor and evaluate Care Provider performance, in accordance with agency and division policies.

Conduct regular supervision with IS Providers in accordance with agency and division policies.

Conducting monthly staff meetings.

Conducting their interactions with all personnel in a professional, fair and respectful manner

Schedule: Monday-Friday 9am-5pm

Pay rate: $25.15/hour

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.

Benefits include:

Comprehensive, high-quality health, dental, and vision insurance options

Flexible Spending Accounts – both medical and dependent care

Eleven paid holidays

Separate accruals for vacation (increases with tenure), personal, and sick time

Tax-deferred 403(b) retirement savings plan with employer match

Employee Assistance Plan / Travel Assistance Plan

Employee bonus for referrals resulting in hiring

Discounts to movie theaters, sporting, and entertainment events

Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!
Required Skills

Demonstrated ability to organize, delegate, and motivate others, as well as to promote cohesiveness in a team required.

Excellent written and verbal communication skills (in the English language) required.

Required Experience

Bachelor’s degree in a related field or High School Diploma and 3 years experience required.

Basic computer fluency, including Microsoft Office, required.

Must have a valid driver’s license and regular access to available, dependable transportation

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.