Join Barclays as a Marketing Quality Assurance Analyst, where you will interact with all marketing departments to provide quality assurance and testing reviews for print, digital, and web projects.

To be successful as a Marketing Quality Assurance Analyst, you should have experience with:

Quality Assurance, editing or reviews
Solid understanding of credit card industry
Regulatory, Compliance and Risk Management
Quick turn-around times and approvals to meet production deadlines

Some other highly valued skills may include:

Ability to create and maintain business relationships
Quick learner, intellectually curious and willing to challenge the status quo
Extreme attention to detail
Experience in Marketing or Financial Services
Java, Visual Basic, JIRA, Workfront, Microsoft

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is located in Wilmington, DE

Purpose of the role

To partner with the bank, to provide independent insurance on control processes and advise on improvements to ensure the efficiency and effectiveness of the bank’s internal controls framework.

Accountabilities

Collaboration across the bank to maintain a satisfactory, robust, and efficient control environment through the execution of ad-hoc assessments and testing on the design and operational effectiveness of the internal controls, aligned to control policies and standards.
Development of detailed test plans and procedures to identify weaknesses in internal controls and other initiatives aligned to the bank’s control framework to mitigate any potential risks and issues, prioritised by its severity to disrupt bank operations, potential losses, and reputational impact.
Communication of key findings and observations to the relevant stakeholders and business units to improve overall control efficiency and provide corrective actions to senior managers. Collaboration with other control professionals to resolve complex issues and ensure consistent testing methodologies across the bank.
Development of a knowledge centre containing detailed documentation of control assessments, testing on design and operational effectiveness of procedures, findings, and the distribution of material on internal controls to train and upskill colleagues within the bank.

Analyst Expectations

To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
Requires in-depth technical knowledge and experience in their assigned area of expertise
Thorough understanding of the underlying principles and concepts within the area of expertise
They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
Will have an impact on the work of related teams within the area.
Partner with other functions and business areas.
Takes responsibility for end results of a team’s operational processing and activities.
Escalate breaches of policies / procedure appropriately.
Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
Advise and influence decision making within own area of expertise.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
Make evaluative judgements based on the analysis of factual information, paying attention to detail.
Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
Guide and persuade team members and communicate complex / sensitive information.
Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.