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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Please review the following job description:
Position location able to be remote for qualified candidate.The Operational Resilience (OR) ERM Risk Officer I is a subject matter expert responsible for the development, implementation, socialization, and execution of response / incident management processes in support of policy, standards, procedures, and regulatory requirements. Role supports build out, maintaining, and continuous improvement of a 24x7 enterprise response management function which provides monitoring, tools, and response execution capabilities, in order to ensure Truist can recover safely, quickly, and effectively from any crisis. Activities aligned with this role have strategic and/or broad implications to the Company, which includes facilitating complex cross-functional initiatives that enable the proactive management of risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Perform 24x7 monitoring for Truist of potentially disruptive incidents, e.g. weather / natural disasters, geopolitical events, building / infrastructure issues, supply chain disruptions, etc.; includes responsibility to take on-call shifts as part of broader team with 24x7 responsibilities.
2. Coordinate the response to actual disruptions, inclusive of activating and communicating with relevant crisis management teams across the company.
3. Assist in managing response tools for Truist, e.g. Everbridge, Early Alert
4. Develop and facilitates enterprise-wide and executive leadership exercises, including creating scenario development, Master Event List, Situation Manual, and Facilitator Playbook.
5. Coordinate After Action Reporting and generate lessons learned from incidents and exercises to drive continuous improvement.
6. Provide recommendations for improving efficiencies and effectiveness to meet department and company business needs.
7. Establish and maintain strong working relationships with key business partners.
8. Stay abreast of emerging issues related to Crisis Management including third party, business continuity, disaster recovery and other relevant disciplines and incorporate new learning into work processes.
9. Use metrics, reporting and data analytics to exercise judgment and identify innovative solutions.
10. Interact with business unit leadership and functional partners on a daily basis. Works independently with minimal guidance.
11. Assist OR leadership team with preparing for and responding to internal audit requests and/or external regulatory examinations.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's Degree or an equivalent combination of education and experience.
2. 10 years of banking or related management experience.
3. Possess and demonstrate BC/DR knowledge, aptitude, and leadership.
4. Excellent interpersonal and communication skills, demonstrating the ability to interact with and influence management and business partners effectively.
5. Strong organizational, project management, and decision-making skills.
6. Knowledge of the industry's competitive landscape and an understanding of the market and regulatory factors that shape the industry.
7. Adept with Microsoft Office products.
Preferred Qualifications:
1. Master of Business Administration, Risk Management, or relevant Master's degree
2. Professional accreditation in BC/DR industry, such as DRI International or Business Continuity Institute
3. Graduate of Leadership Development Program, Banking School, or equivalent industry training program
4. Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC)
5. Experience with Corporate Operational Resilience / Crisis Management risk programs or initiatives
6. Familiarity with National Incident Management System/Incident Command System (NIMS/ICS)
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace.
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