We are looking for a Project Coordinator to join our Southwest Florida team in Fort Myers! This individual will provide Signature Service by acting as a single point of contact for our homeowner customers. They will partner with the sales team to provide a customized level of communication with every homeowner. We are looking for an accomplished, driven, and collaborative candidate to help perfect our customers' experiences in upgrading their homes.

PRIMARY RESPONSIBILITIES:

• Build relationships with and provide outstanding customer service to homeowners
• Work with team members to move the homeowner's project through the process
• Respond to customer inquiries & requests
• Work with sales team to resolve any paperwork issues, change orders, and monitor on-hold projects and jobs in progress
• Send post-installation survey and assist in resolving post-installation issues
• Data entry

QUALIFICATIONS AND SKILLS

• High school diploma or equivalent
• 1+ year of customer service experience
• Strong communication and time management skills
• Strong competence in Microsoft Office suite
• High attention to detail
• Excellent interpersonal skills and the ability to organize simultaneous tasks
• Organized

SALARY INFORMATION: Pay is based on several factors, including but not limited to work experience, education, geographic location, certifications, etc. Your recruiter can share more about the specific compensation package for your preferred role during the hiring process. Successful candidates in this role are expected to earn $24.45-35.45 per hour.

CULTURE AND BENEFITS:

Who we are is not just what we do but why we do it. Ultimately, we do what we do to make a difference. Renewal by Andersen is united by a goal to make a difference in the lives of our homeowners, our colleagues, our families and our communities. Our team members have a passion for what we do and are empowered to exceed expectations and deliver delight not just at work, but in our communities. Our teams across North America invest in all those they interact with because Renewal Cares. It's who we are; we are one network of Difference Makers.
Benefits include, and are not limited to:* 401 (k) Plan, Employer Fixed Contributions & Company Matching* Profit Sharing* Medical, dental, prescription, vision coverage* Tax-advantaged accounts for healthcare expenses* Life Insurance* Paid Time Off, Paid Holidays* Paid Maternity Leave & Paid Parental Leave* Dependent Care Flexible Spending Account* Career Growth Planning & Nationwide Career Opportunities
PROFIT SHARING: In 2025 Andersen has set a profit sharing target of $3,500 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
VISA SPONSORSHIP: At this time, we are not sponsoring candidates for work authorization in this position. Should you independently secure work authorization, please consider applying to this position.
EQUAL OPPORTUNITY EMPLOYER: Andersen Corporation is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristics protected by law. Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.
If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact TACompliance@andersencorp.com.
We look forward to seeing how your unique skills, background and experience will inspire our team and help us continue to be the leader we are today. Posting City: Fort Myers, FLPDN-9e8b7dbf-4284-41a1-9351-96d286b4fdd1