The Quality Improvement Facilitator (QIF) is a grant-funded position that coaches primary care and specialty practices in the transformation to become certified NCQA Patient Centered Medical Homes. The QIF works with the Rutland Health Service area Primary Care Practices that are engaged in Vermont's Blueprint for Health. The QIF assists health care teams in assessing, prioritizing process improvements, developing and implementing action plans, and evaluating improvements. The QIF works collaboratively with local Blueprint Teams, Accountable Care Organizations (ACOs) to support community-based Quality Improvement efforts. The QIF position may be renewed for subsequent years. This is a grant-funded position through the Vermont Blueprint for Health.

Minimum Education

• Bachelor's degree in healthcare related field.
• Master's degree preferred.

Minimum Work Experience

• 5 years of Facilitator or related healthcare experience in a clinical, education or administrative role of similar nature and level.
• 3 years' experience leading clinical quality improvement initiatives.
• Prior experience working within Clinical Microsystems framework desirable.

Required Licenses/Certifications

• Quality Certification (CPHQ, CHQ or HCQM) highly desirable.
• Lean or Six Sigma Certification preferred.
• Maintains a valid Vermont state driver's license.
• Current Vermont professional licensure (as applicable)

Required Skills, Knowledge, and Abilities

• Knowledge of clinical terminology and systems used in primary care and outpatient practices.
• Strong verbal and written communication skills.
• Willingness and ability to utilize personal vehicle for business purposes.
• Ability to relay information to diverse professionals within multi-disciplinary primary care teams.
• Able to identify and manage conflict.
• Adept with change theory and evolution of program priorities.
• Able to foster leadership among team members (direct vs. facilitative guidance).
• Ability to recognize the relationship between primary care and the complex system of healthcare delivery.
• Able to apply change processes and organizational theory to improve patient outcomes and decrease costs.
• Mastery of a large area of complex change content, including information about quality improvement methods and tools, the use of data to drive improvement, supporting team development, and patient centered-planned care.
• Advanced Microsoft desktop application skills.
• Proficiency in the use of technology to facilitate business processes.
• Adept and able to quickly learn to use new information technology systems and programs.
• Demonstrated use of data to identify the need for change and to evaluate outcomes.

Salary Range: $54,500 - $87,000

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