Yamaha has an excellent opportunity for a Repossession Administrator to join our Finance team in Cypress, CA. The Repossession Administrator will be responsible for all administration, correspondence, and documentation throughout the repossession process. They will work to ensure that all applicable notices are properly documented and mailed in a timely manner. They will also ensure compliance with all repossession policies, multi-State and Federal law. This role will also perform heavy skip-tracing with the use of internal and external skip-tracing tools to reduce and prevent losses on Yamaha financed Powersports and Marine products.
What you’ll be doing:
- Assign all repossessions, accurately appraise collateral and communicate with repossession vendors to secure collateral. Handles impound notices, track collateral location after repossession and handle redemptions.
- Obtain updates, approve fees from repossession vendors and timely act upon them to maximize recovery efforts. Locate customers and find new leads using advance skip tracing.
- Handle inbound and outbound calls for past due accounts, while maintaining composure and professionalism. Collects and negotiate payment arrangements to cure delinquency. Documents the account accurately and efficiently.
- Build solid professional relationships with vendor(s) that support the repossession process. Also provide support to dealers and internal departments, for accounts placed out for repossession or repossessed.
- Ensure that repossession notices such as right to cures, notice of intent to sale and deficiency
- letters are properly documented and mailed in a timely manner.
- Perform score cards on repossession performance. Provide reporting and make recommendations to management.
- Prepare account documentation for legal action, execute multiple tasks and assignments given by management.
- Understand and adhere to company policies and procedures. Comply with all state, federal laws and regulations with regards to appropriate contact/dialogue with consumers
- Ensure that all the add on products (Service/ Warranty/ GAP/etc.) get cancelled in a timely manner.
- AssistBack-up for the Collection Specialist, Remarketing Administrator and Recovery Specialist.
- Other duties assigned by management.
What you’ll need to be successful:
- Associates degree or equivalent combination of education/experience
- 4 years of experience in collections and repossessions in Powersports/ Marine Products and/or Auto finance industry preferred
- Strong knowledge of multi-state repossession laws, FDCPA. SCRA and FCRA
- Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.)
- Strong written and verbal communication skills.
- Advance skip tracing skills
- Strong negotiation and persuasion skills
- Ability to prioritize, multitask, meet deadlines with accuracy and adapt quickly to changes in a fast-paced environment
- Ability to handle difficult conversations, have patience
- Ability to act quickly in decision making by using good judgement
- Problem solving skills
- Ability to prioritize, multitask, meet deadlines with accuracy and adapt quickly to changes in a fast-paced environment
Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
What’s in it for you:
- 401(k) and Profit Sharing
- Fertility Benefits
- 37.5-hour workweek
- Medical, Dental, Vision
- Life and AD&D Insurance
- Wellness Program
- Short-Term Disability Coverage (for hourly roles)
- Long-Term Disability
- Student Debt Repayment Benefits
- Ability to borrow Yamaha product
The pay range for this position is $48,340 to $79,770. Yamaha intends to offer the selected candidate base pay dependent on job-related experience. Base pay is part of Yamaha’s Total Reward program, our Talent Acquisition Team will share more details as candidates progress.
Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.
