We are looking for a dynamic Sales Coordinator to join our Corporate Markets team. This person will be based out of our Richardson, TX HQ.
What you will do in this role:
- Manage the shared email inbox, ensuring timely and effective communication with customers
- Maintain and update the order tracker, promptly notifying customers of any backorders, cancellations, pricing discrepancies, outstanding issues, etc
- Serve as the intermediary between the customs house and clients, fostering and maintaining strong relationships.
- Provide customers with accounting statements, invoices, and credits, demonstrating a strong understanding of accounting principles and a sense of urgency in addressing financial information requests.
- Oversee and manage a custom order tracking system, requiring exceptional organizational skills to handle numerous moving parts and meet tight deadlines.
- Utilize Excel to analyze and manage large datasets, producing weekly reports for customers.
- Act as a B2B expert, pulling and providing customer data, including inventory details, digital marketing assets, and imagery.
- Assist with bids in a timely manner and collaborate with internal teams to ensure alignment and accuracy.
- Share weekly ATS lists with key accounts
- 1-2 years of prior sales experience preferred
- Strong analytical skills and relationship building
- Excellent communication skills
- Strong organizational skills
- Self-starter who has a vigorous approach to tasks and follows up with thoughtful questions
- Proficient in Excel and Google Suite
- SAP experience is a plus
• Comprehensive benefits package inclusive of health and well-being services
• 401(k) match and education on retirement planning
• Paid parental leave for eligible employees, and a Return Back to Work program for new parents and caregivers to phase back into work on a reduced schedule
• Generous Paid Time Off including Floating Holidays, Volunteer Time, and Summer Flex Fridays
• Hybrid working schedules
• Tuition Reimbursement on approved programs
• Fossil Merchandise Discounts
#LI-Hybrid #LI-CR2