Company Overview:
Total Comfort Cooling & Heating is a trusted leader in HVAC services, specializing in both residential and commercial heating, ventilation, and air conditioning systems. We are committed to providing high-quality products and exceptional customer service to meet the needs of our growing customer base. Join us and make a significant impact on our success while advancing your career in the HVAC industry.

Job Title: Sales Representative – Residential & Commercial Direct Replacement (HVAC)
Location: Port Charlotte
Job Type: Full-Time
Salary: Competitive, with performance-based commission

Job Summary:
We are looking for a dynamic Sales Representative to join our team, specializing in Residential & Commercial Direct Replacement HVAC systems. The ideal candidate will have a strong background in residential air conditioning (AC) systems, coupled with the ability to assess and sell both residential and commercial HVAC replacement solutions. If you are passionate about delivering exceptional customer service and have a deep understanding of HVAC systems, we want you to be part of our growing company.

Key Responsibilities:

1. Sales & Customer Acquisition:
   • Actively generate and develop new sales leads for residential and commercial direct replacement HVAC systems.
   • Meet with homeowners and business owners to assess their HVAC replacement needs and recommend the best solutions.
   • Conduct on-site assessments of existing HVAC systems, provide accurate system evaluations, and deliver tailored replacement proposals.
   • Build and maintain a strong pipeline of potential customers through cold calling, networking, referrals, and marketing efforts.
2. Product Knowledge & Consultation:
   • Maintain expert-level knowledge of residential and commercial HVAC systems, including the latest energy-efficient technologies and trends.
   • Educate clients on the benefits of replacing their HVAC systems, providing clear explanations of system options, energy savings, and warranties.
   • Offer guidance on choosing the right size, capacity, and features based on the client’s needs, budget, and property specifications.
3. Estimating & Proposals:
   • Prepare detailed and accurate estimates for residential and commercial HVAC replacement projects.
   • Provide clear, professional, and persuasive proposals to potential clients, including all product and service details.
   • Work with the internal team to ensure the timely processing of orders, permits, and installations once the sale is confirmed.
4. Negotiation & Closing:
   • Negotiate pricing, terms, and conditions with customers to ensure mutually beneficial agreements.
   • Close sales while ensuring customer satisfaction by aligning product offerings with client needs.
   • Follow up on leads, quotes, and past proposals to convert potential opportunities into closed deals.
5. Customer Service & Relationship Management:
   • Provide excellent customer service from initial consultation through installation and follow-up, ensuring long-term client relationships.
   • Address client concerns, answer questions, and resolve any issues or conflicts that may arise during the sales process.
   • Assist with coordinating installations by liaising between the customer and installation team.
6. Sales Targets & Reporting:
   • Meet and exceed monthly and annual sales targets and KPIs.
   • Maintain accurate records of customer interactions, sales activities, and pipeline status using CRM software.
   • Provide regular sales updates and performance reports to senior management.
7. Market Analysis & Networking:
   • Stay informed about industry trends, market conditions, competitor offerings, and pricing.
   • Attend industry events, home shows, and networking meetings to build connections and generate new business opportunities.

Qualifications:

• Experience: Minimum 2-3 years of experience in HVAC sales, specifically with residential AC systems and replacements.
• Product Knowledge: Strong understanding of residential and commercial HVAC systems, particularly air conditioning units, ductwork, and energy-efficient solutions.
• Sales Skills: Proven track record of sales success, with the ability to build relationships, negotiate, and close deals.
• Communication: Exceptional verbal and written communication skills; ability to clearly present technical information to non-technical customers.
• Customer Focus: A customer-first mindset with the ability to tailor solutions to meet individual needs.
• Technical Aptitude: Comfortable using sales tools and estimating software; ability to read blueprints and understand system layouts is a plus.
• Organizational Skills: Strong time management skills and the ability to handle multiple leads and sales simultaneously.
• License/Certification: HVAC-related certifications or licensure preferred but not required.

Preferred Qualifications:

• Previous experience in both residential and commercial HVAC sales is highly desired.
• Knowledge of HVAC industry regulations, warranties, and energy efficiency standards.
• Experience with CRM systems (e.g., Salesforce, Jobber, ServiceTitan) for managing leads and customer interactions.

Benefits:

• Competitive base salary with generous performance-based commission.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retirement savings plan with company match.
• Training and professional development opportunities.
• Company vehicle or vehicle allowance (depending on the role).