The Role
We are looking for a technologist to join the Enterprise Infrastructure Production support team. In this role, you will provide production support for applications and infrastructure that are part of the Asset Management's Data Services, Compliance & Operations Technology organization. Your key partners are the Asset Management Compliance Business, Asset Management Technology teams and the Trading partners. This is a superb opportunity for anyone looking to use their Cloud, Database and Middle-tier technical skills and experience to drive production stability, reliability, and resiliency.Team
The Enterprise Infrastructure Production support is a global (24 x7) team supporting the Production environments for the Asset Management's Data Services, Compliance & Operations Technology team.We are a customer obsessed production support team who continuously look for opportunities to drive efficiencies. We monitor, assess, and mitigate the business impact of production incidents and deploy code changes in production to enables new feature or functionalities. We analyze and fix application & batch issues by working in partnership with the Asset Management Technology teams.
The Expertise You Have
- Proven technical background with Linux, Oracle databases, networking concepts, and ITSM-based methodologies
- Have a proven grasp of AWS! Certification is a plus.
- Experience working with Microsoft SharePoint.
- Experience with Kubernetes (EKS, AKS).
- Experience with monitoring tools such as Datadog or Splunk.
- Experience with batch scheduling software (e.g. Autosys/Control-M) and ETL processing.
- Experience with Oracle and PL/SQL.
- Experience with Informatica or similar ETL tool - debugging and addressing failures.
- Experience with automated deployment tools & techniques (Concourse, Jenkins, Udeploy)
- Familiarity with event driven architecture (e.g. Apache Kafka)
- Experience with programming languages such as Python or Java is a plus.
The Skills You Bring
- Provides technical expertise and assists in crisis management for major system outages or issues with major impact to the business and consults with application development groups on application problems, new releases, new applications, systems and infrastructure.
- Passion for technology and solving problems
- Strong desire to automate manual processes using your scripting expertise
- Curiosity about new technologies and learning
- Passion for improving team operations
- Good interpersonal skills and the ability to communicate optimally in both written and verbal form
- You learn quickly, are very analytical and enjoy finding ways to constantly improve
- Experience in IT Service Management
Dynamic Working
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.
Information about Fidelity investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity TalentSource's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
