Ticket Inventory Specialist at AEG in El Segundo, CA

Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Ticket Inventory Specialist will be responsible for advising on ticket inventory across multiple distribution channels while reporting, balancing, and settling ticket revenues. The individual will act as a key liaison between the team, its affiliates, and external ticketing partners.

Essential Functions

Furnish pricing recommendations and ticket marketplace analysis including, projections, trends, weaknesses, and areas of success in order to maximize ticket sales revenue.
Make recommendations on strategies surrounding individual game sales such as dynamic pricing, ticket utilization, and sales campaigns. Update ticket pricing in AXS.
Utilize AXS BackOffice system as well as identified partner solutions to optimize distribution and revenue related to single game transactions, group tickets, and season ticket products. Participate in the ticket inventory decision making process.
Oversee relationship between LA Kings, its affiliates, and external ticket partners such as FEVO. Act as liaison with identified ticketing partners and internal ticket operations teams.
Manage ticket inventory on a game-by-game basis, ensuring ample inventory is held aside for integrated and non-integrated individual game sales.
Research and report on primary & secondary market platforms that internal sales departments can use to distribute tickets.
Create reports, including audits and distribution lists for each individual home game, ensuring accurate game day reports and payment settlements.

Required Qualifications

The Ticket Inventory Specialist must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:

Advanced proficiency with Microsoft Office (Word, Excel, and Outlook); ability to learn required business systems
Ability to prioritize, delegate workload, and solve problems efficiently and quickly
Ability to provide excellent customer service to all internal and external clients by representing the organization and department professionally
Ability to multi-task in a fast-paced environment
Assertive, motivated, self-starter, autonomous, collaborative
Ability to handle highly sensitive and confidential information
Ability to access and input information using a moderately complex computer system
Available to work various hours including evenings/nights, weekends, and holidays
Knowledge of AXS & FEVO ticketing software
Ability to professionally communicate and interact with all levels of management

QUALIFICATION STANDARDS:

Education:

A BA/BS Degree (4-year) Sports Management, Business Administration, or related field

Experience:

A minimum of 2-4 years of related experience
2+ years utilizing ticketing software; AXS preferred
Experience in sports and entertainment ticketing industry preferred

Pay Scale: $67,000 - $69,000

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

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