Transaction Processor
Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Transaction Processor to work in Covington, KY!
The Role
The Data Capture team electronically identifies and quality checks all inbound customer correspondence. This position supports all Fidelity business units by performing form recognition and data capture on forms, documents and checks presented via electronic image.
The Expertise You Have
- Ability to learn Fidelity systems (Focuspoint, XTRAC, FDOT, Service Center Desktop)
- High speed keying experience
The Skills You Bring
- You are self-motivated, and work well in a team-oriented environment
- Ability to complete assigned tasks both timely and accurately
- Excellent written and verbal communication skills
- Ability to complete work by prioritizing multiple tasks to meet tight time constraints
- Ability to navigate between multiple applications
- Strong data entry skills (target: >8500 keystrokes on aptitude test)
- Working knowledge of MS Office including Excel, Outlook, Word, etc.
- 10 key keying skills
- Flexibility- This role may require associates to occasionally have to stay late/come in early and come in on days off
- Requires attention to detail and extensive concentration/focus for extended periods of time
The Value You Deliver
- Issue resolution and problem-solving capabilities
- Strong organization skills with meticulous attention to detail
- Manage multiple priorities, meeting goals and deadlines
- Risk-mitigation skills
The Team
The goal of Data Capture is to protect customers' assets by quickly and accurately processing their incoming transactions. The team supports all Fidelity business units by performing form recognition and data capture on forms, documents and checks presented via electronic image. Processing is completed within internal service delivery goals as well as legal and regulatory deadlines governing the timely and accurate processing of transactions.
Dynamic Working
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
Company Overview
Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.
Information about Fidelity Investments
At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.
Fidelity Investments and Fidelity TalentSource are equal opportunity employers.
