ABOUT REDWOOD CREDIT UNION (RCU):

At Redwood Credit Union, our mission is to passionately serve the best interests of our Members and communities. Since 1950, we have been dedicated to supporting the financial well-being of our Members through better rates, low or no fees, and best-in-class customer service. Our purpose is to inspire hope and elevate the financial well-being of our communities one person at a time, through good times and bad.

As a not-for-profit financial institution, we are committed to a people-first approach, which is reflected not only in how we serve our Members, but also in how we treat our employees. Our leadership team is deeply focused on fostering a culture of heart and empathy, integrity, passion, inclusion, meaningful relationships, excellence, and ensuring financial well-being for all. 

Why work for Redwood Credit Union?

*         37th largest credit union in the U.S. and the largest financial institution based in the North Bay

*         Awarded a 5-Star Rating based on 6/30/24 financial data by Bauer Financial

*         Recognized by Newsweek as one of "America's Best Credit Unions 2024"

*         Recognized by Forbes as one of "America's Best Small Employers 2023"

*         Voted Best Places to Work in the North Bay 19 years in a row

*         World-class Employee Engagement scores

*         Rated Superior in Service by more than 90% of Members, surveyed by SF Gate

*         Industry leading Net Promoter Scores across the U.S.                                                                                                                                                                                                                                                

Join us and discover why you'll love working at Redwood Credit Union! 

Redwood Credit Union is looking for a Vendor Due Diligence Specialist who will be responsible for reviewing and assessing the financial health and compliance status of current vendors on an annual basis, as well as prospective vendors during the onboarding process. This role ensures that all vendors meet the required standards for financial stability and adhere to relevant compliance frameworks, including SOC (System and Organization Controls) reports, to mitigate risks associated with third-party relationships. Tasked with identifying issues and/or areas for improvement in efficiency or effectiveness and working with management to implement those changes in the Due Diligence process.

Vendor Financial Review

* Review and analyze financial statements and other financial documents submitted by vendors to assess their financial health and stability.

* Identify potential financial risks and ensure vendors meet internal financial criteria before onboarding.

SOC Report Evaluation

* Review SOC 1, SOC 2, and/or SOC 3 reports provided by vendors to assess compliance with security, privacy, and operational controls.

* Ensure that vendors adhere to applicable regulatory requirements, security policies, and industry best practices.

Risk Assessment & Reporting

* Identify risks associated with vendor relationships, including financial, compliance, and operational risks.

* Document findings and provide recommendations to the relevant stakeholders to ensure informed decision-making.

Vendor Onboarding Support

* Collaborate with vendor management, legal, and compliance teams to ensure a seamless and compliant vendor onboarding process.

* Coordinate with vendors to gather necessary documentation, resolve discrepancies, and clarify any concerns related to financial or compliance reports.

Monitoring, Compliance & Collaboration

* Support ongoing monitoring of vendor performance and compliance through regular reviews and audits of financial and SOC reports.

* Stay updated on changes in industry regulations, financial reporting standards, and SOC frameworks to ensure continued compliance.

* Work closely with Vendor Manager, line of business owners, risk management, and other departments to streamline vendor onboarding and risk management processes.

* Provide training and guidance to other teams on financial and compliance risk factors associated with vendor selection.

Minimum Qualifications: Knowledge, Skills and Abilities

• Strong problem solving, planning, communication, organizational and interpersonal skills.
• Insight and judgment to initiate timely and appropriate action.
• Thorough knowledge of vendor management and related due diligence practices.
• Must possess meticulous attention to detail.
• Ability to review financial statements and standard IT data security reports related to vendor due diligence.
• Ability to communicate complex ideas effectively, both verbally and in writing.
• Ability to establish and maintain effective working relationships with diverse groups of people.
• Ability to organize, coordinate and prioritize a variety of activities simultaneously.
• Ability to act independently and confidentially, using discretion, and tact.
• Ability to distinguish and manage confidential material and information.
• Ability and desire to work in a team environment, and ability to work independently.
• Skill in the operation of a PC and use of Microsoft Office software, browser- based applications, and internet and intranet applications.
• Basic knowledge of financial services, credit union industry and regulations, terminology, and procedures. 

Physical Requirements

• Ability to use a computer keyboard and calculator.
• Ability to stand, bend, stoop, sit, walk, twist and turn.
• Ability to lift up to 15 pounds.
• Work environment is indoors, majority of the time is spent sitting at a desk.

The ideal candidate has a combination of education and experience equivalent to a bachelor's degree with a minimum of three years' experience in the financial services industry, vendor management, risk management, or paralegal. 

Compensation: base starting range $38.00 to $50.00 per hour commensurate with experience.

Our base salary starting range is based on scope and responsibilities of the position, candidate's work experience, education/training, key skills, and internal peer equity. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

Redwood Credit Union offers a robust benefits package to our eligible employees including:

*  Competitive medical, dental, and vision insurance, mental health offerings

*  Employee performance incentive plan

* Salary Advancement- Merit increase based on performance

* 401(k) program with employer match

* Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off!

  RCU Discounts and Perks:

*  RCU employees are eligible for a .75% discount off RCU standard collateral auto loans

*  RCU employees are eligible for a 1% discount on all recreational or boat loan products

* 2% discount off Visas and LOC Loans through RCU

* 0% interest loan to support employees with various immigration related expenses such as visa application fees and relocation costs. Loan amount up to $1,000.

* 0% interest loan to support employees with expenses associated with the naturalization process. Loan amount up to $15,000.

* 0% interest on garment, fitness, or home office equipment loan of up to $500

* 100% financing for employee purchased homes!

Internal Team Members

If you are a current Team Member, please apply through the internal careers page located in RCUNET.

                                        We are an Equal Opportunity Employer