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Customer Care Specialist
Austin, TX
Nov 23, 2024
Position Details:
Title: Customer Care Specialist Location: Austin, TX 78727 - Fully Onsite Pay rate: $19 - $20/hr. Duration: 6-9 Months Responsibilities:
  • Process enrollment applications in Healthcare Insurance, Workers Comp, or Medicaid markets
  • Interact professionally with providers and ancillary staff to provide timely responses to inquiries and concerns
  • Process 100% of assigned applications daily and meet minimum daily quotas
  • Validate provider submitted enrollment information to ensure minimum standards are met
  • Send deficiency letters to notify providers of incomplete applications
Education Qualification:
  • High school degree or GED required
  • 2 years of college preferred (emphasis on Business Administration or Healthcare Management) or equivalent work experience
Required Skills:
  • Detail-oriented
  • Experience in processing enrollment applications in Healthcare Insurance, Workers Comp, or Medicaid markets
  • Strong data entry skills
  • Excellent communication skills
  • Ability to meet daily quotas and deadlines
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Customer Care Specialist
Collabera
Austin, TX
Nov 23, 2024
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