Description

Position Summary: The House Coordinator is responsible for supporting the Program Manager in the operation of the assigned residential program and engaging in the direct care of the residents in the home. The House Coordinator is expected to serve as a role model to staff members by demonstrating person-centered skills, values and attitudes. Passion for and the desire to work with people with developmental disabilities is key to success in this position.

Minimum Education and Experience: High school diploma or GED with a minimum of one-year previous direct support experience in a DD residential group home setting preferred, or a combination of experience and certifications with a minimum of two years in DD residential with a consistent job history.

Required Skills:
-Must have CNA license and experience.

-Must model Heart Havens' mission and values in daily actions and leadership.

-Must have leadership skills including ability to provide recognition and constructive feedback to peers.

-Must have writing skills to prepare reports, complete documentation, and communicate across departments.

-Must have excellent oral communication skills to maintain effective working relationships with residents, family members, employees and other stakeholders.

-Ability to sustain a welcoming, motivating, and team-oriented work environment in the program.

-Ability to organize schedule and implement processes to effectively manage job duties.

-Ability to follow the policies and procedures of Heart Havens to maintain compliance with state and federal regulations.

-Ability to observe, record and report residents' behavior, attitude and physical condition.

-Ability to perform First-Aid, Behavior Management interventions, and support residents with Activities of Daily Living, and respond in emergency situations.

-Must have sufficient computer skills in Microsoft Word and Excel.

-Must be able to transport residents in Heart Havens vehicles.

-Must maintain required certifications: Therapeutic Options (TOVA), Medication Administration, and First Aid/CPR/AED.

Essential Functions:
-Engages in the direct care of residents to include medication administration, support with Activities of Daily Living, and encouraging engagement in meaningful activities at home and in the community.

-Supports the Program Manager with the daily operation of the residential program by completing assigned paperwork and other tasks, as needed.

-Provides leadership to the program, and in the absence of the Program Manager, serves as the point of contact for staff members, administrative staff, and support team members.

-Ensures the home is in good condition and reports maintenance requests and issues promptly.

-Provides emergency schedule coverage, as needed.

-Notifies appropriate team members of incidents, behavioral changes, medical updates, and routine communication.

-Assists with new staff orientation to the program, as directed by the Program Manager, which may include training on the needs of the residents and completion of shadowing.

-Identifies and responds to changing health and behavioral needs of the residents by reporting concerns to the Program Manager.

-Conducts monthly medication check-in processes and conducts weekly medication audits to ensure there is an adequate supply of medication on hand and pharmacy paperwork is up-to-date and filed correctly.

-Reviews and audits daily documentation of resident checklists and house cleaning/shift checklists.

-Schedules and attends residents' medical appointments, documents outcomes, and recommendations, completes all necessary follow-ups, and reports critical information to team members.

-Manages house petty cash, Heart Havens credit card, and resident spending money by ensuring transactions are recorded appropriately, receipts are verified, and cash on hand matches records.

-Completes meal menus that incorporate the preferences and dietary needs of the residents, and ensures menu changes are documented by staff.

-Schedules and facilitates the monthly resident meeting ensuring the opportunity for residents to express choices, share preferences, and communicate their needs.

-Completes the monthly resident activity calendar, incorporating research of local activities and events, balance of individual and group activities, and preferences of the residents.

-Follows budgetary guidelines set forth by the COO when using Heart Havens funds.

-Completes all steps of grocery shopping for the home including making the shopping list and purchasing the items.

-Performs other job-related duties as assigned.

High school diploma or GED with a minimum of one-year previous direct support experience in a DD residential group home setting preferred, or a combination of experience and certifications with a minimum of two years in DD residential with a consistent job history.

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