Jobs with Collabera
(Found 100 Jobs)
Technical Support
Collabera
Title: Technical Support (Augmnted Reality)
Location: Mountain View, CA 94040
Duration: 12+ Months
Payrange: $35/hr to $38/hr
About The Role:
Device Testing & Validation:
Assist with review of new AR...
Nov 21, 2024
Mountain View, CA
AV Technician
Collabera
Responsibilities:
Manage and oversee meeting invites for large and small conference rooms requiring AV(Audio Video) setup. Be available on standby to aid and address any AV-related issues that may ar...
Nov 21, 2024
Houston, TX
Accountant
Collabera
Job Title: Commodity Accountant II (Power) Location: Houston, Texas
Key Responsibilities:
Apply accounting principles to analyze financial information and prepare entries to general ledger accounts....
Nov 21, 2024
Houston, TX
Business Analyst
Collabera
Job title: Business Analyst
Location: Celebration, FL (on-site)
Basic Qualifications:
Agile experience required (overall process, writing stories, collaborating with others to refine backlog)
Proven...
Nov 21, 2024
Celebration, FL
HRIS Analyst
Collabera
Title : HRIS Analyst
Type : 3 months contract + potential
Location : Houston, TX
Day to day:
Evaluates, analyzes, designs, tests and maintains company Human Resources & Payroll Information System...
Nov 20, 2024
Houston, TX
Title: Technical Support (Augmnted Reality)
Location: Mountain View, CA 94040
Duration: 12+ Months
Payrange: $35/hr to $38/hr
About The Role:
Device Testing & Validation:
- Assist with review of new AR devices to ensure functionality and quality and to develop initial user documentation.
- Identify and document any hardware or software issues.
- Collaborate with engineering teams to resolve issues and improve device performance.
Device Preparation & Support:
- Prepare AR devices for various programs, including user research studies, data collection, demos, and events.
- Install software, configure settings, and ensure devices are ready for use.
- Provide on-site support during events/demos and assist users with device setup and operation.
User Support & Troubleshooting:
- Provide prompt and effective technical support to users of AR prototype hardware.
- Troubleshoot hardware and software issues, diagnose problems, and guide users to solutions.
- Respond to user inquiries via email or in person.
- Escalate complex issues to senior technical staff as needed.
Documentation & Knowledge Management:
- Develop and maintain comprehensive user support documentation for all AR prototypes.
- Create knowledge base articles, FAQs, and troubleshooting guides.
- Ensure documentation is accurate, up-to-date, and easily accessible to users.
Script Development:
- Develop scripts for device setup, diagnostics, and troubleshooting.
- Automate tasks to improve efficiency and reduce manual effort.
- Contribute to the development of tools and resources for the technical support team.
Hardware Issue Management:
- Triage hardware bugs, conduct fault analysis, and identify root causes.
- Manage the RMA (Return Merchandise Authorization) process for defective devices.
- Collaborate with logistics and engineering teams to ensure timely resolution of hardware issues.
Basic Qualification:
- Device Testing
- AR (Augmented Reality)
- Troubleshooting
